Call Centers - Contact Centers - Back Office Operations
Rutherford County, North Carolina is well suited to meet the demands of today's Call Centers, Contact Centers and Back Office Operations. With strong, available sites, call centers can be made available in 60-90 days. Join our discussion on LinkedIn today.
Top 10 Reasons to Locate in Rutherford County:
10. Non Union workforce.
9. Large supply of suitable and available buildings.
8. Large workforce eager to work in Rutherford County.
7. Available customized training programs specific to Call Centers and Contact Centers
through Isothermal Community College and the Workforce Development Board.
6. Rutherford County is located in the Thermal Belt which creates low weather risk with few
to no school and office closings. Click here for additional climate information.
5. There is an abundance of reliable power.
4. A redundant, high capacity fiber network within the county.
3. The featured buildings may qualify for the NC Rural Center Reuse and Restoration Grants.
2. A significant number of current employers are over 250+ employees. Click here for
a list of the top 25 employers.
1. There are no other call centers within Rutherford County to compete for your workforce.
Labor
Labor availability is also very strong with a large, diverse workforce. The labor shed for Rutherford County has a civilian labor force of approximately 208,100 (Pathfinders Report.pdf). 
Training
Isothermal Community College is able to meet the demand for call center training. There are also over 100 college and university campuses within a 70 mile radius.
- 2,500 students
- 190 full time faculty and staff
- 150-200 part time faculty and staff
- Customized Training Opportunities for Call or Contact Center operations
- Diverse Continuing Education classes
State and Local Programs include:
- Customized Training and Development Program
- Career Readiness Certification Program
- On-the-Job Training Program
- Incumbent Workforce Development Program
- WorkKeys
Access to Shopping and Dining
Accessible shopping and dining are within easy reach for employees. Click here for a map of Rutherford County's main commercial corridor. All featured buildings below are located either within the corridor or within a five mile radius. Sample retailers in the main corridor include: 
Childcare Facilities
You can click here for a custom map of childcare facilities in Rutherford County as they relate to potential sites. Our featured buildings are pink push pins and the blue icons are the daycare facilities. There are subsidy programs to help offset the cost of daycare for employees through the Department of Social Services locally in the county and through the NC Division of Child Development. Most of the ten elementary schools also offer “More at Four” programs which provides free preschool/daycare to four year olds in order to prepare them for kindergarten. Eligibility is based on income of the parent(s).
Featured Buildings
- Food Lion Rutherfordton - 30,280 sq ft (For Lease)
- Steve & Barry's - 63,000 sq ft (For Lease - can be subdivided)
- Food Lion Forest City - 26,752 sq ft (For Sale or For Lease)
- Harris Teeter - 32,960 sq ft (For Sale or For Lease)
- 650 West Corporate Building - 8,000 sq ft (For Lease - bottom floor only)
Featured Sites
NOTE: The image to the right and at top of the page are conceptual drawings for the former Food Lion space in Rutherfordton, NC. It is 30,280 SF.
Transportation
Rutherford County has great in-bound commuting patterns with close proximity to Interstate(s) 40, 85 and 26. Also, with its hour drive time from three major metro areas, Rutherford County is close to three commercial / international airports, plus a strong, local airport in the county. Click here for additional transportation and logistical information.
- Charlotte-Douglas Intl Airport
US Airways Hub, 619 Daily Departures, Non-stop service to 130 destinations, #1 industrial hub in Southeast and 6th largest wholesale center nationwide - Greenville-Spartanburg Intl Airport
49 Daily Departures, 77 Non-stop service to 19 major cities, 120,000 sf FedEx Cargo Facility - Asheville Regional Airport
37 Daily Departures, Non-stop service to 8 major cities - Rutherford County Airport
5,000 x 100 ft. runway, asphalt surface, medium intensity runway edge lights, average 90 aircraft/day, 44 aircraft based at the Field (single & multi engine aircraft, jets and helicopters)
Telecommunications
POP / Long Distance Carrier
AT&T has a POP located in Shelby, North Carolina. Approximately 30 miles from the featured buildings listed. All nearby POP’s include:
- Gaston County - 220 Plastics Drive, Gastonia, NC
- Cleveland County - 825 Earl Rd Shelby, NC
- Buncombe County - 67 Bingham Rd, Asheville, NC
Fiber Optic Networks
DukeNet:
Main provider for the NC State Data Center. Their network is in Rutherford County and you can reference their service map to better understand the size of their network.
Pangaea: (www.pangaea.com)
A regional non-profit fiber network company. They own and service the schools, government and emergency services in Rutherford and Polk Counties. This is also available for unlimited commercial use and VoIP. They have two full time and two part time employees, plus multiple third party agreements for service and maintenance. Fiber POP’s are located in Columbus, Rutherfordton, and Forest City. Service is available at all featured buildings listed.
Incentives
Please click here to reference a list of available incentives.
Quality of Life
Please click here for Quality of Life information. You can also download our flyer here.
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