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Ameridial Opens New Call Center

SPINDALE, North Carolina (October 5, 2011) – Ameridial Inc, one of the nation’s leading contact centers, has opened a new 48 seat facility in Rutherford County. It will initially be staffed with 50 new employees who will handle inbound customer service calls for a major health insurance company. 

“We are excited about this new call center which will handle questions about benefits and claims from members and providers in the Northeast,” remarked Mark Schmidt, President of Ameridial.  “We will begin hiring immediately and look for candidates with previous customer service experience.  However, we encourage anyone who enjoys working with people over the phone, and being part of a team to apply,” continued Mr. Schmidt. 

Jim McGeorge, Chairman of Ameridial, remarked “We are extremely appreciative of the support we have received from county officials, Isothermal Planning and Development, PANGAEA fiber and others during this site selection process.  Ameridial had many choices for this new center but due to the positive and rapid response we received, we chose Rutherford County.”

 The new contact center, located at 500 West Street in Spindale, will occupy 8,500 square feet and will operate seven days per week from 8:00 am to 8:00 pm and will eventually go 24 hours, 7 days, 365 days per year.  It is expected to eventually generate up to 300 jobs pending new business Ameridial expects to secure. 

Interested candidates should apply at Rutherford County ESC, 139 Trade Street, Forest City, NC from 8 am to 4:30 pm, or apply online at Ameridial.com.  Ameridial is an equal opportunity employer.

For more information on this press release, please contact Mr. Mark Schmidt at 330.497.4888, Ext. 269.